Hands using a smartphone to search through hotel reservations on a laptop keyboard

For us, hotels are more than just an industry. They are places full of personality, encounters, and stories—and that’s exactly what inspires us.
Since 2001, we’ve been guiding hoteliers through a digital world that’s constantly changing. Technologies come and go, and new opportunities arise. What remains is our passion for the hospitality industry and our commitment to making digital topics easy to understand and developing solutions that are tailored to each property. We know the industry, its unique characteristics, and its day-to-day realities—and this understanding continues to shape our work to this day.

The People Behind XPORT

One team. Many talents. One passion.

Whether strategists, designers, developers, or online marketers—at XPORT, a diverse range of talents comes together. What unites us is our passion for hotels and the question of how we can drive their digital transformation. But we don’t have anonymous departments working side by side. We exchange ideas, challenge concepts, and bring our diverse perspectives together. For you, XPORT remains a personal experience: with people who know your property, are easy to reach, and take responsibility.

Are you passionate about the hospitality industry?

Maybe you're exactly the person we're missing.

We’re not looking for picture-perfect résumés, but for people who are a good fit for us—people who are curious, think proactively, take responsibility, and are eager to make a difference together. What can you expect here? Flat hierarchies, plenty of creative freedom, and a team where diverse perspectives are actively encouraged.
Whether it’s in design, marketing, coding, or sales—bring your talent to the table and become part of #TeamXPORT!

Team OM

What Matters to Us

Our Mission: Digital Transformation That Feels Good

Digital topics can be complex. Our collaboration isn’t.
Transparency, reliability, and respectful interaction are our top priorities. We explain things in a way that’s easy to understand, rather than trying to impress. We’re not afraid to say no if we don’t think an idea makes sense. And we don’t recommend what’s most convenient for us—we recommend what’s right for the hotel.
We want our clients to understand our decisions and enjoy working with us—not because they’re dependent on us, but because they trust us.

"In XPORT, we've found a reliable partner who provides us with excellent support both for our website relaunches and in online marketing. Communication is straightforward, inquiries are handled quickly, and solutions are always implemented competently. We particularly appreciate the combination of technical expertise, personalized support, and an understanding of our specific needs."

Elodie Pellengahr

Director of Marketing, Gastwerk & The George Hotel Hamburg

"We’re pretty demanding when it comes to the websites for our Bikini Hotels—they’re unique, meticulously detailed, and come with requirements that would probably drive many web agencies to the brink of madness. Fortunately, with XPORT, we have a partner by our side who takes our ideas seriously, thinks along with us, and implements everything in a way that leaves us satisfied in the end. Our favorite perk: The collaboration is always relaxed and uncomplicated—exactly the way we like it."

Mitschi Fraatz

Marketing Headquarters, Bikini Island & Mountain Hotels

"Working with XPORT has been a pleasure right from the start of our business relationship! We feel very well taken care of by our colleagues at XPORT, and we’re able to collaborate with them in a competent and professional manner. Communication is always on an equal footing and based on a high level of trust. We look forward to the future projects we’ll be carrying out with XPORT."

Sandra Musil

Marketing & Guest Relations, Strandhotel Zingst

"The XPORT team works with its clients on a completely equal footing. They’re down-to-earth, and you almost feel like the team members are part of your own team. They’re always available, respond quickly, and keep track of everything. They tailor their approach to the client’s products and needs, giving you the feeling that you’re being treated very personally. Overall, working with them is simply a pleasure, and I can wholeheartedly recommend them—for strategic and creative marketing both online and offline."

Veronika Raguse

Head of Marketing, Ritter von Kempski GROUP

"Our new website is fantastic! Working with XPORT was not only a pleasure, but also a professional and creative experience. The backend is simply fantastic! It’s so intuitive and offers incredible options for customization. They met every deadline perfectly, and even the transition from my previous agency went absolutely smoothly despite some challenges! I’m very happy with my decision and thank the team for the great collaboration!"

Katy Lose

Owner & Managing Director of Hotel Villa Granitz Rügen

"The team at Hotel c/o56 Chemnitz truly enjoys working with the XPORT agency. Communication is open and straightforward, arrangements are handled reliably, and ideas are put into practice in a practical way. It’s clear that they’re actively involved in the process and have a genuine interest in our goals."

Jette Rüdiger

Marketing Manager, Hotel c/o56, Chemnitz

"The project was simply fantastic! Working with the team was always constructive, creative, and marked by a positive atmosphere. The team managed and executed the project professionally, which is clearly evident in the outstanding result. We are extremely satisfied with the final product and can wholeheartedly recommend XPORT."

Yvonne Walz

General Manager, Hotel Württemberger Hof Öhringen

"What we particularly appreciate about our collaboration with XPORT is the combination of strategic vision, creative ideas, and reliable execution. The team understands the unique characteristics of Reichenstein Castle and helps us tell our story in a contemporary way while strategically enhancing our digital visibility."

Katrin Gerwinat

Managing Director, Reichenstein Castle

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Take Responsibility

Sustainability: Thinking and Acting for the Long Term

For us, sustainability doesn’t start with a grand promise, but with many conscious decisions. These include long-standing customer relationships as well as the responsible use of resources. We rely on efficient hosting, digital processes, and flexible work models that reduce unnecessary travel. At the same time, we continually take a critical look at where we ourselves can improve. Because for us, acting sustainably means one thing above all else: not just thinking about today.

Why XPORT?

We don't do everything. 

But we know hotels inside and out.

Since 2001, we’ve focused on the hospitality industry. Not because we don’t find other industries exciting—but because we’re convinced that true specialization makes a difference. We understand the processes, systems, and challenges behind running a hotel. We know that a city hotel operates differently than a wellness resort, and that a family-run hotel has different needs than a hotel chain. This knowledge is embedded in everything we do.

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25

Years of Hotel DNA

We have been working with and for hotels since 2001. A lot has changed since then—but our enthusiasm for the industry has not.

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100%

Industry Specialization

No dentists, car dealerships, or beauty salons on the side. Our focus is on the hospitality industry.

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6+

Channels, One Team

We take a holistic approach to design, technology, and marketing—so you don't have to coordinate between different service providers.

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500 +

Hotel guests

From small, family-run inns to sprawling resorts: More than 500 hotels have already worked with us.

With a generalist agency

With XPORT

With a generalist agency

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Siloed Solutions & Vague Gut Feelings: Design, technology, and marketing often operate in isolation from one another. Whether these efforts actually pay off usually remains an unclear, hard-to-measure gut feeling for you.

With XPORT

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Holistic Booking Engine: We combine excellent design, robust technology, and proactive marketing into a comprehensive engine. Our shared goal: more direct bookings. We make this success transparent and measurable with XPORT Analytics.

With a generalist agency

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Technical Jargon & Buzzwords: Complex technical terms and explanations often raise more questions than they answer.

With XPORT

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Clear, straightforward communication on an equal footing: We speak the language of the hospitality industry and explain digital solutions in a way that’s easy to understand, transparent, and focused on real-world benefits.

With a generalist agency

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Today a dentist, tomorrow a hotel: Without true specialization in the hotel industry, there is often a lack of understanding of booking systems, interfaces, and internal hotel processes.

With XPORT

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Pure Hotel DNA: We have decades of hands-on experience with IBE, PMS, interfaces, and your guests’ booking behavior.

With a generalist agency

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Anonymous Ticket Jungle: If you have questions, you end up navigating a maze of shifting responsibilities, ticket systems, or anonymous support structures.

With XPORT

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Your dedicated team member: You have a dedicated point of contact who knows your hotel, understands the big picture, and thinks proactively.

With a generalist agency

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Proximity does not necessarily mean expertise: A local agency doesn't automatically understand the specific requirements of the hospitality industry.

With XPORT

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Our hotel expertise knows no postal code: We serve hotels throughout the German-speaking world and bring with us experience and best practices from a wide variety of hotel types, destinations, and markets.

We're known for:

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Logo
The Hotelier.de logo shows three hotel employees with a covered serving bowl and the hashtag #MehrWertWissen
Tophotel logo in white text above a gray speech bubble
HSMA logo in gray with the hashtag #hotellerierockt in black and light gray
A gray DEHOGA logo with four small hospitality symbols on the left side.

Our Locations

Our headquarters are in Dresden, but our team is no longer limited to that location. We’re spread out all over Germany and combine the benefits of in-person interactions with the flexibility of modern remote work. Sometimes we meet online, sometimes at your hotel, at events, or in the office. What matters most to us isn’t how many kilometers separate us, but how closely we collaborate.

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Let's get to know each other

Would you like to know who’s behind XPORT or whether we’re a good fit? Then let’s talk. No sales pitch, no technical lecture—just a conversation about your hotel, the issues you’re facing right now, and what we could accomplish together.

Lena Dargel
Sales Manager
Gained industry experience at FTI Touristik and Grand Hotel Heiligendamm.
Thomas Fritsche
Managing Director
Sales and Hotel Marketing with Passion and Insight Since 2015
Philipp Bauer
Online Marketing Team Lead
Real-world hotel experience at Superbude, 25hours, The George, and Gastwerk Hotel Hamburg.

Frequently asked questions:

  • Do you really only work for hotels?

    For 25 years, our focus has been on the hospitality industry. As a result, we are familiar with typical hotel processes, reservation systems, OTAs, interfaces, and guest booking behavior—and can tailor our services specifically to these needs.

  • How does the collaboration work if you're not located right in my city?

    For us, working together in person doesn’t depend on physical proximity. In our day-to-day work, we coordinate easily online—with clients as well as within our team. And when an in-person meeting makes sense, we get together on-site for workshops, kick-offs, or joint meetings. This keeps the lines of communication short while still allowing for face-to-face interaction.

  • Do you work exclusively with large hotel chains, or do you also work with small, independent hotels?

    We cover the entire spectrum of hospitality! From cozy apartment buildings and family-run boutique hotels to innovative lifestyle brands and large luxury resorts—we tailor our strategies and solutions to the size, budget, and goals of your property.

  • What's your stance on gender-neutral language?

    In short: with a sense of proportion. It’s important to us that everyone feels included here. That’s why we use gender-inclusive language when referring to specific people—on our team page, for example, with a colon. Elsewhere, we use neutral terms like “team” or “editorial staff” because they simply read better and also work well with screen readers. And if only one form is used somewhere, rest assured: we always mean everyone.

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