One team. Many talents.
A passion for hotels.

At XPORT, diverse talents come together around a shared passion: the hospitality industry. For 25 years, we’ve been combining our expertise in the hotel industry with strategy, design, marketing, and technology—and working together to develop solutions that are a perfect fit for our hotels and the people behind them.
Always keep track of everything
Our Project Management Team
They serve as the link between your hotel and our team—and ensure that a multitude of tasks come together to form a cohesive project. Our project managers coordinate timelines, budgets, and the experts involved; they maintain a clear overview even during the most intense phases of a project; and they’re personally available to you. Above all, they listen. Because before we develop a solution, we want to understand what your hotel truly needs.


Annekatrin Heller
Project Management | Accounting
He reliably keeps projects, numbers, and probably the whole operation in balance.
"I'll take care of it!"


Daniela Zumpf
Project management
Turns wishes, timelines, and creative flashes of inspiration into a plan that actually works.
"I've documented this before."
Know where your guests are looking
Our Online Marketing Team
SEO, SEA, social media, metasearch, or the new AI search: Our online marketers know the channels—and know which ones are truly relevant for your hotel. They analyze data, monitor trends, and use that insight to develop strategies that aren’t just based on some textbook but are tailored to your property and your goals. Always with a clear focus on what matters in the end: greater visibility, lower commissions, and full occupancy.
Laura Paelicke
Project Management Online Marketing
Reliably brings together marketing ideas, customer needs, and deadlines.
“Good solutions start with listening."
Benjamin Gottbehüt
SEO & GEO Manager
Ensure that hotels rank at the top not only on Google but also with AI.
“Being found is good. Being recommended is better.."




Henrietta Acsai
Online Marketing Manager
Turn clicks, campaigns, and metrics into results that hoteliers will love.
"I'll just take a quick look at the numbers."


Jennifer Arand
Online Marketing Manager
Find the right message for each target audience and the right approach for each campaign.
"There's still a little more room for improvement."


Emiri Wiecki
Online Marketing Manager
Turn good marketing ideas into well-thought-out campaigns before others have even opened the tab.
"I've already got something ready."
Julia Grimplini
Online Marketing Manager & Design
Brings design and marketing together in a way that not only looks good but also gets results.
"It looks good, but does it convert?"




Marilena Niemeyer
Assistant Team Leader, Online Marketing
Keeps track of strategy, the team, and campaigns, even when everything is flashing at once.
"Let's prioritize this in a sensible way."


Philipp Bauer
Online Marketing Team Lead
You come from the hospitality industry yourself and therefore know what a lost reservation really costs.
“Every booking made through Booking.com is one that should go to the hotel."
They have an eye for detail—and the code to match
Our Front-End & Design Team
Our designers and front-end developers work hand in hand to give your hotel a distinctive digital identity. They create custom designs and clear user flows, and implement them technically so that they perform flawlessly on any device. It’s not just about the visuals: A good hotel website should evoke emotions, function intuitively, and guide guests directly to the booking process. That’s why design and technology are intertwined from the very beginning.


Rona book
Design & Website Development
Turns ideas into designs where form, function, and that hotel vibe come together for a vacation.
"I once made three drafts..."

Jette Creutzburg
Apprentice Media Designer
Learn the craft of hospitality down to the last pixel and fresh hotel design.
"I'd rather take a closer look."
Tobias Walter
Web Development | Design
Uses front-end magic to ensure that websites not only work but also make a real impression.
"We'll figure it out somehow."




Zacharias Uhrlau
Web Development | Design
Build websites that not only look great but are also incredibly easy to use.
"Please clear your cache before testing!"
Viktor Resler
Front-End Development Team Lead
Leads the front-end team, is an expert at hellohotel in Master Mode, and makes websites look great on any screen.
“It fits. Almost. If only you could..."


Ensure that everything runs smoothly behind the scenes
Our Backend Team
Even the best digital interface only works if everything behind the scenes is working together reliably. Our backend experts integrate booking engines, PMS, and other systems, develop interfaces, and find solutions for processes where off-the-shelf software reaches its limits. They’re not just familiar with code—they also understand the specific needs of the hospitality industry. That’s what makes the difference when a technical challenge needs to be turned into a solution that truly works in the day-to-day operations of a hotel.


Florian Voigtländer
Web Development
It seamlessly integrates systems, data, and AI so that, in the end, everything communicates with each other.
"I'm sure there's an interface for that. If not, we'll build one."


Thomas Scholz
Backend Development Team Lead
Leads the backend team and builds the technical foundation for custom flagship projects using API interfaces and open-source CMS.
"From a purely technical standpoint, just about anything is possible."
First, listen. Then, advise.
Our Sales & Marketing Team
When you contact XPORT for the first time, you’ll be connected with people who know the hotel industry inside and out—and who want to understand exactly what you’re looking for. Our sales team listens, asks questions, and works with you to find the solution that best fits your hotel, your goals, and your budget. We’re transparent, personal, and won’t try to sell you anything you don’t need.
Lena Dargel
Sales Manager
Use thoughtful questions and honest advice to figure out what a hotel really needs.
"I'll just give them a call."




Beatrix Creutzburg
Self-Marketing | Funnel Strategy | Content Marketing
Develops strategies for hellohotel and XPORT's self-promotion—from funnel strategy to content marketing.
"It doesn't have to be complicated. Just well thought out."
They're wearing a hat and pants
Our Captains
Together, the Captains bring a wealth of experience, diverse perspectives, and a deep passion for the hospitality industry. For a quarter of a century, they have been guiding the industry’s digital transformation and driving new initiatives forward without simply chasing every trend. They also create the environment in which #teamXPORT thrives. Openness, responsibility, empathy, and a spirit of partnership are particularly important to them.
Alexander Creutzburg
CEO of XPORT
He founded XPORT and has apparently decided ever since that standing still is not a viable option.
"I have an idea."




Thomas Fritsche
COO of XPORT
Ensures that good ideas quickly turn into better results.
““I won’t beat around the bush—I’m checking in.”
Are you passionate about the hospitality industry, too?
We’re looking for people who love hotels, enjoy working with others, and are eager to drive digital innovation in the hospitality industry. Whether it’s marketing, design, development, or project management—if you’d like to bring your ideas to life with us, we should get to know each other.

Our Mission
We want to help hotels move forward digitally
We’ve been serving the hospitality industry for 25 years. We’re still inspired by how unique this industry is. No two hotels are alike. That’s exactly why we don’t believe in off-the-shelf solutions.
Our goal is to help hotels become more digitally independent: with strong, proprietary sales channels, practical technology, and strategies tailored to each individual property. To achieve this, we combine our hospitality expertise with the diverse skills of our team.
"In XPORT, we've found a reliable partner who provides us with excellent support both for our website relaunches and in online marketing. Communication is straightforward, inquiries are handled quickly, and solutions are always implemented competently. We particularly appreciate the combination of technical expertise, personalized support, and an understanding of our specific needs."
Elodie Pellengahr
Director of Marketing, Gastwerk & The George Hotel Hamburg
"We, the Superbuden Hotels in Hamburg and Vienna, have been working with XPORT since 2009. From our first website to flyers, brochures, and stickers, all the way to online marketing, XPORT has supported us as an all-around agency. Through their creative contributions, they have played a key role in shaping our brand. All our materials are always kept up to date, and all legal requirements are taken into account. Working with them is incredibly enjoyable and brings us many benefits. We are more than happy to recommend XPORT."
Jörn Hoppe
General Manager of Superbuden Hotels
"We’re pretty demanding when it comes to the websites for our Bikini Hotels—they’re unique, meticulously detailed, and come with requirements that would probably drive many web agencies to the brink of madness. Fortunately, with XPORT, we have a partner by our side who takes our ideas seriously, thinks along with us, and implements everything in a way that leaves us satisfied in the end. Our favorite perk: The collaboration is always relaxed and uncomplicated—exactly the way we like it."
Mitschi Fraatz
Marketing Headquarters, Bikini Island & Mountain Hotels
"Our collaboration with XPORT began in 2018 with a major project to relaunch the online store for our spas, hotels, wellness parks, and restaurants, which was carried out to our complete satisfaction. Since then, XPORT has been a consistently reliable and professional partner in all areas of digital marketing."
Marco von Holwede
Marketing and Sales Manager, Toskanaworld AG
"We're incredibly excited, very happy with the new website, and would also like to thank you for the great collaboration!"
Dörte Kubatzki
Owner, Das Kubatzki
"Working with XPORT has been a pleasure right from the start of our business relationship! We feel very well taken care of by our colleagues at XPORT, and we’re able to collaborate with them in a competent and professional manner. Communication is always on an equal footing and based on a high level of trust. We look forward to the future projects we’ll be carrying out with XPORT."
Sandra Musil
Marketing & Guest Relations, Strandhotel Zingst
"The XPORT team works with its clients on a completely equal footing. They’re down-to-earth, and you almost feel like the team members are part of your own team. They’re always available, respond quickly, and keep track of everything. They tailor their approach to the client’s products and needs, giving you the feeling that you’re being treated very personally. Overall, working with them is simply a pleasure, and I can wholeheartedly recommend them—for strategic and creative marketing both online and offline."
Veronika Raguse
Head of Marketing, Ritter von Kempski GROUP
"Our new website is fantastic! Working with XPORT was not only a pleasure, but also a professional and creative experience. The backend is simply fantastic! It’s so intuitive and offers incredible options for customization. They met every deadline perfectly, and even the transition from my previous agency went absolutely smoothly despite some challenges! I’m very happy with my decision and thank the team for the great collaboration!"
Katy Lose
Owner & Managing Director of Hotel Villa Granitz Rügen
"We have been satisfied customers of XPORT for many years and have carried out numerous projects together—ranging from minor website updates to the development of a completely new website and the programming of our own self-check-in solution for our hotels. Our experience with XPORT has been consistently positive, and we would recommend them anytime."
Diana Avagiani
E-Commerce Manager at Superbuden Hotels
"The website relaunch for our brand, das Freytag, in collaboration with XPORT was a complete success. The website's new, fresh design and improved functionality, combined with targeted content, effectively highlight the brand's unique selling points and thus strengthen our brand positioning."
Sara Pawlik
Cluster Marketing Manager, SICON Group
"The whole experience is very intuitive, and the website is really fun to use! Everything is well-organized, straightforward, and works exactly as you'd hope it would."
Leonard Bethmann
Sales & Marketing Manager, THE MADISON Hotel Hamburg
"I'm so happy with the result! I'm thrilled! Thank you all!"
Kathlyn Voss
Managing Director of the Schokoladenhotel Westerstede
"With our Superbude Hotels, we always strive to find the perfect blend of a personal, emotional approach and cutting-edge technology. Together with our long-standing web agency, xport, we’ve developed our kiosk software, “Superspace,” which allows our guests to easily handle all administrative processes—such as online registration, advance payment, purchasing additional services, viewing and splitting the bill, and digital check-out—natively on their own devices. The Superspace project is a milestone in the digital development of our Superbuden family and a prime example of how to harmonize technical innovation with an emotional guest experience."
Klaas Jeschke
Director of Sales & Marketing at Superbuden Hotels
"Our collaboration with XPORT began in 2018 with a major project to relaunch the online store for our spas, hotels, wellness parks, and restaurants, which was carried out to our complete satisfaction. Since then, XPORT has been a consistently reliable and professional partner in all areas of digital marketing."
Marco von Holwede
Marketing and Sales Manager, Toskanaworld AG
"The team at Hotel c/o56 Chemnitz truly enjoys working with the XPORT agency. Communication is open and straightforward, arrangements are handled reliably, and ideas are put into practice in a practical way. It’s clear that they’re actively involved in the process and have a genuine interest in our goals."
Jette Rüdiger
Marketing Manager, Hotel c/o56, Chemnitz
"Working with you on this project has really paid off. Direct bookings and event/conference inquiries have increased significantly. General inquiries have dropped considerably. We're all very happy about this, and your work is really paying off! :-)"
Sven Vormann
Revenue Manager, dasPAUL Nuremberg
"I'd like to give you some brief interim feedback to let you know that we're very satisfied! In just the first week, we've already received 6 highly qualified conference inquiries from new customers and 6 other exciting inquiries for our Rooms division. We're really looking forward to seeing how things develop."
Martina Rook
Hotel Management, Hotel Rossi Berlin
"The project was simply fantastic! Working with the team was always constructive, creative, and marked by a positive atmosphere. The team managed and executed the project professionally, which is clearly evident in the outstanding result. We are extremely satisfied with the final product and can wholeheartedly recommend XPORT."
Yvonne Walz
General Manager, Hotel Württemberger Hof Öhringen
"What we particularly appreciate about our collaboration with XPORT is the combination of strategic vision, creative ideas, and reliable execution. The team understands the unique characteristics of Reichenstein Castle and helps us tell our story in a contemporary way while strategically enhancing our digital visibility."
Katrin Gerwinat
Managing Director, Reichenstein Castle
"The Nixe Boutique Hotel is opening up to the vast online world. We are currently celebrating our long-awaited relaunch, and the website www.nixe-hotel.de is quite impressive: elegant, very user-friendly, minimalist, chic, and inspiring."
Johanna Schewe
General Manager, Hotel am Meer & Villa Nixe
Sustainability
Responsibility starts with ourselves
For us, sustainable work means many things. We prioritize long-term partnerships over short-term success, ensure that our digital solutions are designed with resource efficiency in mind, and create working conditions that are sustainable over the long term.
For us, this includes flexible work schedules, remote work, and, above all, treating one another with respect. Not as a grand promise, but as a standard for our day-to-day work.

Do you have questions about our team that you can only ask us in person?
Then feel free to get in touch with us! Lena, Thomas, and Philipp will tell you everything—well, almost everything. Our favorite cake recipe remains a secret!



Frequently Asked Questions About Our Team
Do you really only work for hotels?
For 25 years, our focus has been on the hospitality industry. As a result, we are familiar with typical hotel processes, reservation systems, OTAs, interfaces, and guest booking behavior—and can tailor our services specifically to these needs.
Is the entire team based on-site, or do you work remotely?
We combine the best of both worlds! Our headquarters are located in beautiful Dresden, but our #TeamXPORT is spread across Germany. Thanks to our modern remote work structures, we not only collaborate extremely efficiently, but can also travel to your hotel at any time with complete flexibility to get to know you, your property, and your brand in person on-site.
Do I have a designated contact person at your company?
Absolutely. We know how frustrating it is to be stuck on hold with a hotline or to have to communicate with constantly changing representatives in ticket systems. With us, you’ll be assigned a dedicated project manager for your project. He or she knows your hotel inside and out, consolidates all the information from our specialist departments, and is easily reachable.
Do I have to have a background in the hospitality industry to apply with you?
No. Experience in the hospitality industry is a plus, but not a requirement for every position. What matters most are your professional skills, your motivation, and your willingness to learn the ins and outs of the industry. We’ll teach you the necessary hotel knowledge as a team.
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