So your hotel can make its own decisions again.

Since 2001, we’ve been working exclusively in one industry: the hospitality industry. We build websites where guests can book directly, provide you with independent advice on booking engines and PMS systems, and aren’t afraid to tell you when an idea isn’t worth the money. We didn’t come up with our approach in a single meeting—we wrote it down together as a team.

17 tools that don’t communicate with each other. An agency that’s unreachable once the site goes live. A system where you can’t enter any data yourself without calling someone. Digital transformation that feels like an extra full-time job that no one ever advertised.

That's exactly where we come in. We want you to have more flexibility after a project than you did before: more direct bookings, fewer dependencies, clear figures, and points of contact who know your business.

When hoteliers work with us, we want them to feel one thing above all else: relief. The feeling that there’s someone on their side who understands the industry and doesn’t keep track of the time every time they have a question.

How We Work

In September 2026, the entire XPORT team spent two days asking themselves one question: What really matters to us? The result was six values. These aren’t just slogans for posters, but principles against which we want to measure ourselves in our day-to-day work.

For us, commitments are not just declarations of intent.

We listen before we make an offer.

Pragmatic when it comes to money. Creative when it pays off.

Deadlines, budgets, quotes: You can count on us to keep our promises. And if something can’t be delivered, we’ll let you know before you even have to ask. Early, openly, and with a suggestion on how to make it work anyway. Our advice is independent: We’ll recommend the system that’s right for your home, not the one that gives us the best profit margin. That said, a project can only succeed if we work together. At the kick-off meeting, we’ll be honest with you about what we need from you to make it happen.

Not every hotel needs everything—and certainly not all at once. We look at your capabilities, not just our list of services, and suggest what will truly help you move forward. This applies internally as well: Only well-rested, healthy colleagues can do good work. That’s why we offer flexible work hours, real breaks, and no projects that we push through at the expense of the team. And yes: We’ll turn down a project if we realize the chemistry isn’t right. That’s fairer for everyone.

We don’t build works of art that no one can use, nor do we create cookie-cutter websites that look just like a thousand others. We think outside the box when your home needs something unique, and we keep a level head when the standard solution is simply the more economical one. And because taste is subjective: If you don’t like something, we’ll talk it over. We just hope that our experience counts for something in the process.

Behind your project lie concept development, design, front-end, back-end, online marketing, and project management. Above all, you’ll notice one thing: we’re all pulling in the same direction. We see ourselves as the digital extension of your team—working as equals, with shared responsibility for the outcome. Internally, team spirit means this: we help each other, we celebrate each other’s successes, and we view diversity as an asset, not a problem.

A relaunch is stressful enough. A little lightheartedness doesn’t make it any less professional—it just makes it more bearable. We take our work seriously, but we don’t take ourselves too seriously. If you feel the same way, you’ll feel right at home with us. And if the mood ever takes a turn for the worse, we’ll address it head-on instead of just letting it ride out.

A proposal that’s easy to understand without needing to ask for clarification. Prices that come as no surprise afterward. Reports that make the numbers easy to understand and draw insights from them. Processes that remain transparent, even when things get hectic on a project. And mistakes that we call out, rather than sugarcoating them. Short decision-making chains ensure that clarity comes quickly with us.

What You Won't Find Here

A stance becomes clearer when you also say what you don't do.

• No sales pressure, no anonymous call center. We don’t have sales teams calling you who just read your hotel’s name off a piece of paper. You’ll speak with people who are familiar with your project.
• Not just another run-of-the-mill, cookie-cutter website. A website that looks great but doesn’t generate bookings isn’t a success in our eyes.
• No lock-in. Your data, your content, and your profit margin belong to you. We build our platform so that you can move forward even without us. You should stay because things are going well, not because you can’t leave.
• No hidden costs, no jargon. If there’s a word in our quote you don’t understand, that’s our fault, not yours.
• No discrimination. Not on our team, and not on the channels we manage for you.
  

What We Stand For as a Company

The six values listed above describe how we work. These four points show who we are—even if it’s sometimes uncomfortable.

We are committed to the free and democratic basic order and to a cosmopolitan society. That is why we are a member of the association “Wirtschaft für ein weltoffenes Sachsen e. V.”

For us, origin, gender, religion, age, or disability do not determine anything. We do not tolerate discrimination or hate speech—neither internally nor on the channels we manage.

A 100% electric vehicle fleet, taking the train instead of flying whenever possible, green energy hosting, and one tree planted per person each month.

Mental health is a topic we’re open to discussing. Two of our colleagues are trained as psychological first responders.

Our Values in Practice

Values that can't be verified are just for show. So here are a few things you can use to judge us by:

• On Mondays, nobody starts with the status quo here, but with an icebreaker in the form of a funny anecdote or an amazing experience. It sounds silly, but it ensures that we get to know each other as people—not just as roles.
• Flexible work hours and remote work aren’t just a perk listed on our careers page—they’re part of our everyday routine. On top of that, we have “joker days”: days off you can take when you’re running on empty. No explanation needed, no guilt. And if you set your energy level to “low” in the team chat, you won’t get any follow-up questions—just consideration. When you manage your own resources mindfully, you’ll last longer.
• We share what we know. Instead of keeping our expertise to ourselves, we explain how your website works so you can manage it on your own.
• Digital sustainability is important to us. Lean, fast-loading pages use less energy, rank higher in search results, and keep visitors more patient. We use green energy for hosting whenever possible.
• We say “no” sometimes, too. To requests that aren’t a good fit, and to ideas we aren’t convinced about. This sometimes costs us revenue but saves everyone involved a lot of frustration.
  

Sounds like a collaboration?

The easiest way to find out if we're a good fit is to talk for 15 minutes. No presentation, no sales pitch. You tell us what's bothering you right now, and we'll give you an honest answer about whether and how we can help.

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